InDemand Tickets

InDemand Tickets

CLIENT
InDemand Tickets
SERVICES
Ticketing software
DURATION
3 months
TEAM SIZE
8

Project Overview

InDemand Tickets is a next-generation event ticketing platform designed to empower promoters, venues, and organizers to sell, manage, and scale their events with full control. Competing with global players like Skiddle, TicketTailor and Eventbrite, InDemand Tickets sought a bespoke, white-label solution that combines flexibility, automation, and an exceptional user experience for both customers and promoters. Partnering with ZN Softech, the vision was clear — build a complete end-to-end event ticketing ecosystem that simplifies everything from event setup to reporting, while ensuring speed, reliability, and scalability.

The Challenge

Existing tools lacked flexibility, unified admin control, promoter commission handling, group booking support, proper reporting, and smooth payment reconciliation.

The Solution

Dynamic event creation with smart pricing, group bookings, memberships, secure payments, automated refunds, commission management, promoter dashboards, and marketing integrations.

Used Technologies

reactreact
Tailwind CSSTailwind CSS
phpphp
MySQLMySQL
Node.JsNode.Js
RedisRedis
AWSAWS

Our Process

Our team at ZNSoftech collaborated closely with Omnia Performance stakeholders to gather detailed requirements, define KPIs, and build a comprehensive project roadmap.

01
Requirements Gathering
Defined project scope, goals, and technical requirements carefully.
02
Design and Prototyping
Created intuitive, user-centered design and interactive prototypes.
03
Development and Testing
Built scalable, reliable infrastructure and tested thoroughly.
04
Deployment and Maintenance
Deployed, monitored, and optimized Omnia Performance platform.

The Results

Impact

  • Fully automated ticketing lifecycle, from event creation to payout
  • Reduced manual workload by 70% through process automation
  • Doubled sales conversion rate with faster checkout and improved UX.
  • Improved promoter satisfaction with transparent reporting and faster settlements
  • Scalable platform ready for expansion across the UK and GCC regions

Testimonials

“ZNSOFTECH delivered an outstanding ticketing software solution that exceeded our expectations. The system is fast, reliable, and user-friendly. Their team showed excellent technical expertise, clear communication, and true commitment to quality. We are extremely satisfied with the final product and highly recommend ZNSOFTECH for any software development project.”

InDemand Tickets

CEO

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